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Научная статья по экономике «Оценка эффективности инвестиций в обучение персонала с помощью финансовых и нефинансовых показателей»

Article "Evaluation of effectiveness of investments in training by financial and non-financial indicators"

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Архивные данные научной статьи Аксеновой О.А.

Archival data of the article written by Aksenova O.A.

Выходные данные экономической статьи

Article output data

Раздел / Sectional title
[RUS]
Математические и инструментальные методы экономики
[ENG]
Mathematical and methods of economics
Страницы / Pages 10-25
Тип / Type [RAR] – Научная статья
Коды / Numbers [УДК] 338:330.8
Заглавие / Title
[RUS]
Оценка эффективности инвестиций в обучение персонала с помощью финансовых и нефинансовых показателей
[ENG]
Evaluation of effectiveness of investments in training by financial and non-financial indicators
Авторы / Authors
[RUS]
Аксенова
Ольга Александровна
Кандидат экономических наук, профессор,
Санкт-Петербургский государственный политехнический университет
[ENG]
Aksenova
Ol'ga Aleksandrovna
PhD (Economics), professor,
Saint-Petersburg State Polytechnic University
Аннотация / Abstract
[RUS]
В статье рассматриваются проблемы, связанные с измерением рентабельности инвестиций в обучение персонала. Автор использовал многоаспектный интегрированный подход к организационной эффективности для создания алгоритма, с помощью которого можно оценить влияния обучения персонала на эффективность компании. Результаты проведенного исследования позволяют оценить потребности в обучении, а также управление персоналом в компании.
[ENG]
The article deals with the answer to the following questions: How do businesses ensure results from their training investments? How do they measure the outcome of corporate training programs? In many cases, it is very difficult to measure the financial impact of training events, or it cannot be measured at all. But nevertheless, it is necessary to show the business impact or value of training. This article introduces the algorithm of evaluating training impact, using the multidimensional integrated approach to organizational effectiveness. The following should be noted: the impact or value of training programs should be measured; strictly formal quantitative calculation of the return on investment has its limits; the practical guide for measuring the value of training programs has developed in this article helps to show the business impact of learning; one of the significant outcomes of the mentioned steps of the study is uncovering a significant segment of the trainees who never used training (training's leaning points) in the job, and excluding these employees from the future programs is a saving to the organization. The results of the research allows of making conclusions about training needs, as well as about the general situation of Human Resource management in a company.
Текст / Text
[ENG]
Introduction One of the most difficult methodological problems faced by Human…
(Вы можете ознакомиться в файле ПДФ c полным текстом научной статьи по экономике)
Ключевые слова / Keywords
[RUS]
Обучение
инвестиции
рентабельность инвестиций
оценка эффективности
финансовые и нефинансовые показатели
[ENG]
Training
investment
return on investment
evaluation of effectiveness
financial and non-financial indicators
Библиография / References
[ENG]
  1. Aksenova, O.A., Fedotov, A.V. (2004) Vyyavlenie ekspertnykh znanii pri reshenii slabostrukturizovannykh zadach upravleniya organizatsiei [Revelation of expert knowledge in solving poorly structured tasks related to running an organization]. Nauchno-tekhnicheskie vedomosti Sankt-Peterburgskogo tekhnicheskogo universiteta [The scientific and technical bulletin of St. Petersburg technical university], 2, pp. 186-192.
  2. Aksenova, O.A. (2006) Ekspertnye protsedury pri otsenke effektivnosti investitsii v obuchenie personala [Expert procedures in the assessment of the efficiency of investments in staff training]. Nauchno-tekhnicheskie vedomosti Sankt-Peterburgskogo tekhnicheskogo universiteta [The scientific and technical bulletin of St. Petersburg technical university], 1, pp. 167-175.
  3. Benefits of training and development for individuals and teams, organizations, and society (2009). Annual review of psychology, 60, pp. 451-474.
  4. Bodie, Z., Kane, A., Marcus, A.J. (2004) Essentials of investments. Bostock.
  5. Cameron, K. (1988) Critical questions in assessing organizational effectiveness. In: Organizations close-up, pp. 34-51.
  6. Dressler, D. (2002) Training ROI: How Compaq uses the success case method to provide ROI of training (Triad Performance Technologies Inc.). In: Managing training & Development, pp 2-10.
  7. Ellis, K. (2005) What's the ROI of ROI? Training, 42 i1, p. 16.
  8. Five creative ways to measure your training's ROI (2003). Customer Relationship Management, I 03-7, p. 10.
  9. Goldwasser, D. (2001) Beyond ROI. Employee training as more than return on investment. Training, 3 i1, pp. 2-5.
  10. Goodman, P., Pennings, M. (1990) New perspectives on organizational effectivness. San Francisco: Jossey-Bass.
  11. Habbard, A. (2001) Training evaluation. Mortgage banking, 61, I 7, pp. 115-117.
  12. Ivanchuk, Yu.B. (2012) Organizatsionno-pedagogicheskie usloviya formirovaniya professional'no znachimykh kachestv spetsialistov v sfere informatsionnoi bezopasnosti v protsesse izucheniya distsiplin nauchno-estestvennogo tsikla [Organizational and pedagogical conditions of professionally significant qualities of specialists in the field of information security in the study of disciplines of natural cycle]. Pedagogicheskii zhurnal [Pedagogical Journal], 5-6, pp. 63-103.
  13. Kirpatrick, D. (2004) AT+D classic: how to start an objective e valuation of your training program. In: T&D, 5 i 5.
  14. Kirpatrick, D. (1959) Techniques for evaluating training programs. Journal for American society of training directors, 13 (3-9), pp. 21–26.
  15. Markar'yan, E., Gerasimenko, G., Markar'yan, S. (2002) Finansovyi analiz [Financial analysis]. Moscow: MarT Format.
  16. Miller, N.N. (2005) Finansovyi analiz v voprosakh i otvetakh [Financial analysis in a question-and-answer format]. Moscow: TK Velbi, Prospekt.
  17. Phillips, J. (1997) Return on investment in training and performance improvement programs. Houston.
  18. Sowa, J., Selden, S.C., Sandfort, J. R. (2004) No longer unmeasurable? A multidimensional integrated model of nonprofit organizational effectiveness. Nonprofit and Voluntary Sector Quarterly, 33 (4), pp. 711-728.
  19. Steers, R. (1991) Organizational effectiveness: A behavioral view. Santa Monika, Calif.: Goodyear Publishing.
  20. Van Adelsberg, D., Trolley, E. (1999) Running training like a business. In: The forum corporation, pp. 27-32.
  21. Wagner, R., Weigand, R. (2004) Can the value of training be measured? The health care manager, 23 i1, pp. 71-83.
  22. Wallach, E. (2002) I before E: investment cost must be tied to education programs to be effective. Journal of property management, 67 i5, pp. 42-48.
  23. Wilson, D. (2004) Measuring and proving the value of training. In: An Elearnity viewpoint paper.
Файлы / Files 1-aksenova.pdf
Для цитирования / For citation
[RUS]
Аксенова О.А. Оценка эффективности инвестиций в обучение персонала с помощью финансовых и нефинансовых показателей // Экономика: вчера, сегодня, завтра. – 2014. – № 6-7. – С. 10-25.
[ENG]
Aksenova, O.A. (2014) Evaluation of effectiveness of investments in training by financial and non-financial indicators. Ekonomika: vchera, segodnya, zavtra [Economics: Yesterday, Today and Tomorrow], 6-7, pp. 10-25.

Архивные данные экономического журнала № 6-7 за 2014 год «Экономика: вчера, сегодня, завтра», в котором размещена статья / Publisher's imprint of the journal "Economics: Yesterday, Today and Tomorrow", which includes the article.